The reliable group of service engineers and design engineers in the Technical Department are committed to:

• answer any client's questions,
• give options on the Triol's equipment maintenance;
• investigate and repair failures.

   Our qualified staff is able to detect, analyze and eliminate the most integrated and complex problems. They can do the following:

• Provide in-depth answers to your questions, whether they are simple or complex;
• Renew the control system or other component product elements;
• Repair company products.

Within the warranty period

In the case that, after investigating the origin of the failure, the experts have detected production defects, the repair will be conducted free of charge. Another way that this is handled is that such repairs and their price are agreed upon with the corresponding managers.

After the guarantee period has ended

In this case, long-standing relationships with our clients allow us to offer various kinds of discounts.

• For instance, for the adjustment and repair of products that are similar but produced by other companies (in the case that the customer has the necessary documentation).

Support can be provided in the following ways:

• Via a telephone/Skype call;
• A company representative visits the customer's facilities;
• The customer visits the Triol Corporation.

For more information, please contact us and our managers will be pleased to answer any questions and consider any requests you may have.